Terms

Plain English first

You run your salon. We run the software your clients book through. You keep every cent your clients pay you, your records are yours to take with you whenever you like, and we never put your booking page in front of anybody else's.

What you pay

$29.00 a month, which is $26.36 plus $2.64 GST. Free for the first 60 days.

A card is held when you sign up and nothing is charged until the 60 days are up. After that it is charged monthly until you stop it. You can stop at any time and you keep what you have already paid for until the end of that month. We do not refund part months.

If the price changes we will email you at least 30 days before it applies to you, and you can leave before it does.

If a payment fails

You get 14 days. Nothing changes during them. We try the card a few times and we email you about it.

After 14 days, one thing changes: your page stops taking new online bookings. Your page stays up, your diary stays exactly as it is, every booking already made is untouched, you can still add bookings yourself with the phone to your ear, and you can still export everything. We do not take a salon's booking page down and we do not lock you out of your own records, whatever is happening with your card.

Your money

We take no commission. Deposits and payments your clients make go to you, through your own payment account or your own PayID, and we never hold them. What your clients owe you, and whether to refund them, is between you and them.

Your records

Your clients, your bookings and your money records are yours. You can export them to a spreadsheet at any time, including after you stop paying. We do not sell them, we do not use one salon's records for another salon, and we do not use your client list to sell anything to your clients.

How we handle personal information is in the privacy policy.

Your side of it

• Your clients are dealing with you. Your services, your prices, your cancellation policy and the work itself are yours.
• Keep your details accurate, and keep your sign in to yourself.
• Only put a client's details into the app if you are entitled to hold them.
• Your own tax is yours. We issue you a tax invoice for what you pay us and nothing else.
• Do not use the app for anything unlawful, and do not try to reach another salon's records.

Our side of it

We will keep the app running as well as we reasonably can, and we will tell you when something has gone wrong. We cannot promise it is never down, and we cannot promise an email never arrives late, because some of that is other people's equipment.

If we are at fault, what we owe you is limited to the fees you have paid us in the twelve months before. We are not responsible for what your clients do, for bookings you did not take, or for money you believe you would have made.

Nothing here takes away rights you have under the Australian Consumer Law. Where those rights apply, they win.

Stopping

You can stop paying whenever you like. Your records stay available to you, and your booking page stops taking new online bookings at the end of the month you have paid for.

We can close an account that is being used unlawfully, or that is being used to reach somebody else's records, and we will say why.

Changes

If we change these terms we will email you at least 30 days before the change applies, except where a change has to happen sooner by law. The date at the top is when this text last changed.

The legal bits

This agreement is governed by the law of New South Wales, Australia. If part of it cannot be enforced, the rest still stands.

Questions: kiwicalapp@gmail.com